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Terms and Conditions



Welcome to (“”).

1 – By accessing you are agreeing to the following terms, which are designed to make sure that works for everyone.

This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use

Before you may become or continue as a member of, you must read, agree with and accept this terms and condition.

2 – Eligibility for Membership wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore, membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of under this User Agreement or at law, reserves the right to limit or withdraw access to the Site or the membership of any person if believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once.

3 – Using

As a condition of your use of you agree that you will not:


  • violate any laws
  • violate the Posting Rules
  • post Information or content or list items in an inappropriate category or areas on
  • post items you do not have a right to link to or include
  • post any threatening, abusive, defamatory, obscene or indecent material;
  • be false or misleading
  • infringe any third-party right
  • distribute or contain spam, chain letters, or pyramid schemes;
  • distribute viruses or any other technologies that may harm or the interests or property of users.
  • impose an unreasonable load on our infrastructure or interfere with the proper working of
  • copy, modify, or distribute any other person’s content without their consent.
  • use any robot spider, scraper or other automated means to access and collect content for any purpose without our express written permission.
  • harvest or otherwise collect information about others, including email addresses, without their consent.
  • bypass measures used to prevent or restrict access to

 You are solely responsible for all information that you submit to and any consequences that may result from your post. We reserve the right at our discretion to refuse or delete content that we believe is inappropriate or breeching the above terms. We also reserve the right at our discretion to restrict a user’s usage of the site either temporarily or permanently, or refuse a user’s registration.

4 – Abusing

Please report problems, offensive content and policy breaches to us.

Without limiting other remedies, we may issue warnings, limit or terminate our service, remove hosted content and take technical and legal steps to keep users off if we think that they are creating problems or acting inconsistently with the letter or spirit of our policies. However, whether we decide to take any of these steps, remove hosted content or keep a user off or not, we do not accept any liability for monitoring or for unauthorized or unlawful content on or use of by users.

5 – Fees and services is an online platform allowing for the sale and purchase of items between sellers and buyers. Membership on is free. does not charge any fee for browsing and buying listed items on the Site.

We charge for listed items on , you’ll be able to review and accept terms that will be clearly disclosed at the time you post your advert . Our fees are quoted in Arab Emirates Dirham (AED) , and we may change them from time to time. We’ll notify you of changes to our fee policy. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service.

Our fees are non-refundable, and you are responsible for paying them when they’re due. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.

6 – Content contains content from us, you, and other users. is protected by copyright laws and international treaties. Content displayed on or via is protected as a collective work and/or compilation, pursuant to copyrights laws and international conventions. You agree not to copy, distribute or modify content from without our express written consent. You may not disassemble or decompile, reverse engineer or otherwise attempt to discover any source code contained in Without limiting the foregoing, you agree not to reproduce, copy, sell, resell, or exploit for any purposes any aspect of (other than your own content). When you give us content, you are granting us and representing that you have the right to grant us, a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights to that content.

7 – Infringement

Do not post content that infringes the rights of third parties, This includes, but is not limited to content that infringes on intellectual property rights such as copyright and trademark. Entitled parties, in particular the owners of copyright, trademark rights or other rights owned by third parties can report any offers which many infringe on their rights, and submit a request for this offer to be removed. If a legal representative of the entitled party reports this to us in the correct manner, products infringing on the intellectual property rights will be removed by is not responsible for any Content submitted by a user that infringes another’s proprietary rights.

8 – Liability

Nothing in these terms shall limit our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees. You agree not to hold us responsible for things other users post or do.

We do not review user’s postings and are not involved in the actual transactions between users. As most of the content on comes from other users, we do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what’s offered.

In no event do we accept liability of any description for the posting of any unlawful, threatening, abusive, defamatory, obscene or indecent information, or material of any kind which violates or infringes upon the rights of any other person, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law.

We cannot guarantee continuous, error-free or secure access to our services or that defects in the service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the availability of our services.

9 – Personal Information

You grant a non-exclusive, worldwide, perpetual, irrevocable, sub-licensable (through multiple tiers) right to use any information or material, personal or otherwise, that you provide to us or other users of and/or post on in the registration, buying, listing or selling process, in the feedback area or through any e-mail or by way of any other feature or use of the Site for the purposes of operating and promoting the Site in accordance with this User Agreement. You are solely responsible for the Information, and we act as a passive conduit for your online distribution and publication of the Information.

You also agree to receive marketing communications from us unless you tell us that you prefer not receive such communications.

10 – Resolution of disputes

If a dispute arises between you and , we strongly encourage you to first contact us directly to seek a resolution by going to the  Help page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

11 – General

These terms and the other policies posted on constitute the entire agreement between and you, superseding any prior agreements.

This Agreement shall be governed and construed in all respects by the laws of United Arab Emirates. You agree that any claim or dispute you may have against must be resolved by the courts of United Arab Emirates. You and both agree to submit to the exclusive jurisdiction of the United Arab Emirates Courts.

If we don’t enforce any particular provision, we are not waiving our right to do so later. If a court strikes down any of these terms, the remaining terms will survive. We may automatically assign this agreement in our sole discretion in accordance with the notice provision below.

Except for notices relating to illegal or infringing content, your notices to us must be sent by email

We may update this agreement at any time, with updates taking effect when you next post or 30 days after we post the updated policy on the site, whichever is sooner.

12 – Governing Law

This term and conditions is governed by and construed in accordance with United Arab Emirates law. This clause will survive any expiry or cancellation of this User Agreement for any reason.



  1. Your relationship with DXBsouq Videos

1.1 Your use of the DXBsouq website (the “Website”) and any DXBsouq products, channels, software, data feeds and services, including the DXBsouq embeddable video player (the “DXBsouq Player”) provided to you on or from or through the Website by DXBsouq (collectively the “Service”) is subject to the terms of a legal agreement between you and DXBsouq.

1.2 Your legal agreement with DXBsouq is made up of (A) the terms and conditions set out in this document “Terms”, (B) DXBsouq’s Privacy Policy (

 1.3 The Terms form a legally binding agreement between you and DXBsouq in relation to your use of the Service. It is important that you take the time to read them carefully.

1.4 The Terms apply to all users of the Service, including users who are also contributors of Content, on the Service. “Content” includes the text, software, scripts, graphics, photos, sounds, music, videos, audio-visual combinations, interactive features and other materials you may view on, access through or contribute to the Service.


  1. Accepting the Terms

2.1 In order to use the Service, you must firstly agree to the Terms. You may not use the Service if you do not accept the Terms.

2.2 You can accept the Terms by simply using the Service. You understand and agree that DXBsouq will treat your use of the Service as acceptance of the Terms from that point onwards.

2.3 You may not use the Service and may not accept the Terms if (a) you are not of legal age to form a binding contract with DXBsouq, or (b) you are a person who is either barred or otherwise legally prohibited from receiving or using the Service under the laws of the country in which you are resident or from which you access or use the Service.

2.4 You should print off or save a local copy of the Terms for your records.


  1. Changes to the Terms

DXBsouq reserves the right to make changes the Terms from time to time, for example to address changes to the law or regulatory changes or changes to functionality offered through the Service. Therefore you must look at the Terms regularly to check for such changes. The modified version of the Terms (the “Modified Terms”) will be posted at or made available within the Service (for any modified additional terms). If you do not agree to the Modified Terms you must stop using the Service. Your continued use of the Service after the date the Modified Terms are posted will constitute your acceptance of the Modified Terms.


  1. DXBsouq accounts

4.1 In order to access some features of the Website or other elements of the Service, you will have to create a DXBsouq account. When creating your account, you must provide accurate and complete information. It is important that you must keep your DXBsouq account password secure and confidential.

4.2 You must notify DXBsouq immediately of any breach of security or unauthorised use of your DXBsouq account that you become aware of.

4.3 You agree that you will be solely responsible (to DXBsouq, and to others) for all activity that occurs under your DXBsouq account.


  1. General restrictions on use

5.1 DXBsouq hereby grants you permission to access and use the Service, subject to the following express conditions, and you agree that your failure to adhere to any of these conditions shall constitute a breach of these Terms on your part:

5.1.1 you agree not to distribute any part of or parts of the Website or the Service, including but not limited to any Content, in any medium without DXBsouq’s prior written authorisation, unless DXBsouq makes available the means for such distribution through functionality offered by the Service (such as the DXBsouq Player);

5.1.2 you agree not to alter or modify any part of the Website or any of the Service (including but not limited to the DXBsouq Player and its related technologies);

5.1.3 you agree not to access Content through any technology or means other than the video playback pages of the Website itself, the DXBsouq Player, or such other means as DXBsouq may explicitly designate for this purpose;

5.1.4you agree not to (or attempt to) circumvent, disable or otherwise interfere with any security related features of the Service or features that (i) prevent or restrict use or copying of Content or (ii) enforce limitations on use of the Service or the content accessible via the Service;

5.2 you agree not to use the Service (including the DXBsouq Player) for any of the following commercial uses unless you obtain DXBsouq’s prior written approval:

5.2.1 The sale of access to the Service

5.2.2 The sale of advertising, sponsorships or promotions placed on or within the Service, or Content;

5.2.3 The sale of advertising, sponsorships or promotions on any page of an ad-enabled blog or website containing Content delivered via the Service unless other material not obtained from DXBsouq appears on the same page and is of sufficient value to be the basis for such sales

5.2.4 Prohibited commercial uses shall not include (i) uploading an original video to DXBsouq, (ii) maintaining an original channel on the Website in order to promote a business or artistic enterprise, (iii) showing DXBsouq videos through the DXBsouq Player or otherwise on an ad-enabled blog or website, subject to those advertising restrictions set out in 5.1(E)(iii) above; and (iv) any use that is expressly authorised by DXBsouq in writing;

i.If you use the DXBsouq Player on your website may not modify, build upon or block any portion or functionality of the DXBsouq Player including but not limited to links back to the Website;

ii.You agree not to use or launch any automated system (including, without limitation, any robot, spider or offline reader) that accesses the Service in a manner that sends more request messages to the DXBsouq servers in a given period of time than a human can reasonably produce in the same period by using a publicly available, standard (i.e. not modified) web browser;

iii.You agree not to collect or harvest any personal data of any user of the Website or any Service (and agree that this shall be deemed to include DXBsouq account names);

iv.You agree not to use the Website or the Services (including the comments and email features in the Website) for the solicitation of business in the course of trade or in connection with a commercial enterprise;

v.You agree not to solicit, for commercial purposes, any users of the Website with respect to their Content; and

vi.You agree not to access Content or any reason other than your personal, non-commercial use solely as intended through and permitted by the normal functionality of the Service, and solely for Streaming. “Streaming” means a contemporaneous digital transmission of the material by DXBsouq via the Internet to a user operated Internet enabled device in such a manner that the data is intended for real-time viewing and not intended to be downloaded (either permanently or temporarily), copied, stored, or redistributed by the user.

vii.You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purposes without the prior written consent of DXBsouq or the respective licensors of the Content.

5.3 You agree that you will comply with all of the other provisions of the Terms and the DXBsouq Community Guidelines at all times during your use of the Service.

5.4 DXBsouq grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. DXBsouq reserves the right to revoke these exceptions either generally or in specific cases.

5.5 DXBsouq is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Service which DXBsouq provides may change from time to time without prior notice to you.

5.6 As part of this continuing innovation, you acknowledge and agree that DXBsouq may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at DXBsouq’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform DXBsouq when you stop using the Service.

5.7 You agree that you are solely responsible for (and that DXBsouq has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which DXBsouq may suffer) of any such breach.


  1. Copyright policy

6.1 DXBsouq operates a clear copyright policy in relation to any Content that is alleged to infringe the copyright of a third party.

6.2 As part of DXBsouq’s copyright policy, DXBsouq will terminate user access to the /Service if a user has been determined to be a repeat infringer. A repeat infringer is a user who has been notified of infringing activity more than twice.


  1. Content

7.1 As a DXBsouq account holder you may submit Content. You understand that whether or not Content is published, DXBsouq does not guarantee any confidentiality with respect to Content.

7.2 You retain all of your ownership rights in your Content, but you are required to grant limited licence rights to DXBsouq and other users of the Service. These are described in paragraph 8 of these Terms (Rights you licence).

7.3 You understand and agree that you are solely responsible for your own Content and the consequences of posting or publishing it. DXBsouq does not endorse any Content or any opinion, recommendation, or advice expressed therein, and DXBsouq expressly disclaims any and all liability in connection with Content.

7.4 You represent and warrant that you have (and will continue to have during your use of the Service) all necessary licenses, rights, consents, and permissions which are required to enable DXBsouq to use your Content for the purposes of the provision of the Service by DXBsouq, and otherwise to use your Content in the manner contemplated by the Service and these Terms.

7.5 You agree that you will not post or upload any Content which contains material which it is unlawful for you to possess in the country in which you are resident, or which it would be unlawful for DXBsouq to use or possess in connection with the provision of the Service.

7.7 You agree that Content you submit to the Service will not contain any third party copyright material, or material that is subject to other third party proprietary rights (including rights of privacy or rights of publicity), unless you have a formal licence or permission from the rightful owner, or are otherwise legally entitled, to post the material in question and to grant DXBsouq the licence referred to in paragraph 8.1 below.

7.7 On becoming aware of any potential violation of these Terms, DXBsouq reserves the right (but shall have no obligation) to decide whether Content complies with the content requirements set out in these Terms and may remove such Content and/or terminate a User’s access for uploading Content which is in violation of these Terms at any time, without prior notice and at its sole discretion.

7.8 You further understand and acknowledge that in using the Service, you may be exposed to Content that is factually inaccurate, offensive, indecent, or otherwise objectionable to you. You agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against DXBsouq with respect to any such Content.


  1. Rights you licence

8.1 When you upload or post Content to DXBsouq, you grant:

8.1.1.To DXBsouq, a worldwide, non-exclusive, royalty-free, transferable licence (with right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display, and perform that Content in connection with the provision of the Service and otherwise in connection with the provision of the Service and DXBsouq’s business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels;

8.1.2.To each user of the Service, a worldwide, non-exclusive, royalty-free licence to access your Content through the Service, and to use, reproduce, distribute, prepare derivative works of, display and perform such Content to the extent permitted by the functionality of the Service and under these Terms.

8.2 The above licenses granted by you in Content terminate when you remove or delete your Content from the Website. The above licenses granted by you in textual comments you submit as Content are perpetual and irrevocable, but are otherwise without prejudice to your ownerships rights, which are retained by you as set out in paragraph 7.2 above.


  1. DXBsouq content on the Website

9.1 With the exception of Content submitted to the Service by you, all other Content on the Service is either owned by or licensed to DXBsouq, and is subject to copyright, trade mark rights, and other intellectual property rights of DXBsouq or DXBsouq’s licensors. Any third party trade or service marks present on Content not uploaded or posted by you are trade or service marks of their respective owners. Such Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose whatsoever without the prior written consent of DXBsouq or, where applicable, DXBsouq’s licensors. DXBsouq and its licensors reserve all rights not expressly granted in and to their Content.


  1. Links from DXBsouq

10.1 The Service may include hyperlinks to other web sites that are not owned or controlled by DXBsouq. DXBsouq has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites.

10.2 You acknowledge and agree that DXBsouq is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.

10.3 You acknowledge and agree that DXBsouq is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.

10.4 DXBsouq encourages you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each other website that you visit.


  1. Ending your relationship with DXBsouq

11.1 The Terms will continue to apply until terminated by either you or DXBsouq as set out below.

11.2 If you want to terminate your legal agreement with DXBsouq, you may do so by (a) notifying DXBsouq at any time and (b) closing your DXBsouq account. Your notice should be sent, in writing, to DXBsouq’s address which is set out at the beginning of these Terms.

11.3 DXBsouq may at any time terminate its legal agreement with you if:

11.3.1.You have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or

11.3.2.DXBsouq is required to do so by law (for example, where the provision of the Service to you is, or becomes, unlawful); or

11.4 DXBsouq may terminate its legal agreement with you if:

A.DXBsouq is transitioning to no longer providing the Service to users in the country in which you are resident or from which you use the Service; or

B.The provision of the Service to you by DXBsouq is, in DXBsouq’s opinion, no longer commercially viable

and in the case of each of A and B of this clause 11.4 shall, where possible, give reasonable notice of such termination.

11.5 When these Terms come to an end, all of the legal rights, obligations and liabilities that you and DXBsouq have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of paragraph 14.6 shall continue to apply to such rights, obligations and liabilities indefinitely.


  1. Exclusion of Warranties

12.1 Nothing in the Terms shall affect any statutory rights that you are always entitled to as a consumer and that you cannot contractually agree to alter or waive.

12.2 The Service is provided “as is” and DXBsouq makes no warranty or representation to you with respect to them.

12.3 In particular DXBsouq does not represent or warrant to you that:

12.3.1.Your use of the Service will meet your requirements,

12.3.2.Your use of the Service will be uninterrupted, timely, secure or free from error,

12.3.3.Any information obtained by you as a result of your use of the Service will be accurate or reliable, and

12.3.4.That defects in the operation or functionality of any software provided to you as part of the Service will be corrected.

12.4 No conditions, warranties or other terms (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description) apply to the Service except to the extent that they are expressly set out in the Terms.


  1. Limitation of Liability

13.1 Nothing in these Terms shall exclude or limit DXBsouq’s liability for losses which may not be lawfully excluded or limited by applicable law.

13.2 Subject to the overall provision in paragraph 13.1 above DXBsouq shall not be liable to you for:

13.2.1.Any indirect or consequential losses which may be incurred by you. This shall include; (i) any loss of profit (whether incurred directly or indirectly); (ii) any loss of goodwill or business reputation; (iii) any loss of opportunity; or (iv) any loss of data suffered by you;

13.2.2.Any loss or damage which may be incurred by you as a result of:


  1. Any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Service;
  2. Any changes which DXBsouq may make to the Service, or for any permanent or temporary cessation in the provision of the Service (or any features within the Service);

iii. The deletion of, corruption of, or failure to store, any Content and other communications data maintained or transmitted by or through your use of the Service;


  1. your failure to provide DXBsouq with accurate account information;
  2. your failure to keep your password or DXBsouq account details secure and confidential.

13.3 The limitations on DXBsouq’s liability to you in paragraph 13.2 above shall apply whether or not DXBsouq has been advised of or should have been aware of the possibility of any such losses arising.


  1. General legal terms

14.1 The Terms constitute the whole legal agreement between you and DXBsouq and govern your use of the Service and completely replace any prior agreements between you and DXBsouq in relation to the Service. All other terms of service that Google Inc. and any of its subsidiaries may have in place from time to time are expressly excluded from the Terms.

14.2 You agree that DXBsouq may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Service.

14.3 You agree that if DXBsouq does not exercise or enforce any legal right or remedy which is contained in the Terms (or which DXBsouq has the benefit of under any applicable law), this will not be taken to be a formal waiver of DXBsouq’s rights and that those rights or remedies will still be available to DXBsouq.

14.4 If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

14.5 You acknowledge and agree that each member of the group of companies of which DXBsouq is a part shall be third party beneficiaries to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights in favour of) them. Other than this, no other person or company shall be a third party beneficiary of the Terms.

14.6 The Terms, and your relationship with DXBsouq under the Terms, shall be governed by United Arab Emirates law. You and DXBsouq agree to submit to the exclusive jurisdiction of the courts of England to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that DXBsouq shall still be allowed to apply for injunctive remedies (or other equivalent types of urgent legal remedy) in any jurisdiction.


  1. Don’t cross the line!!!

Here are some common-sense rules that’ll help you steer clear of trouble. Please take these rules seriously and take them to heart. Don’t try to look for loopholes or try to lawyer your way around the guidelines—just understand them and try to respect the spirit in which they were created.


  1. Nudity or sexual content

DXBsouq is not for pornography or sexually explicit content. If this describes your video, even if it’s a video of yourself, don’t post it on DXBsouq. Also, be advised that we work closely with law enforcement and we report child exploitation.

iii. Harmful or dangerous content

Don’t post videos that encourage others to do things that might cause them to get badly hurt, especially kids. Videos showing such harmful or dangerous acts may get age-restricted or removed depending on their severity.


  1. Violent or graphic content

It’s not okay to post violent or gory content that’s primarily intended to be shocking, sensational, or disrespectful. If posting graphic content in a news or documentary context, please be mindful to provide enough information to help people understand what’s going on in the video. Don’t encourage others to commit specific acts of violence.


  1. Copyright

Respect copyright. Only upload videos that you made or that you’re authorized to use. This means don’t upload videos you didn’t make or use content in your videos that someone else owns the copyright to, such as music tracks, snippets of copyrighted programs, or videos made by other users, without necessary authorizations.


  1. Hateful content

Our products are platforms for free expression. But we don’t support content that promotes or condones violence against individuals or groups based on race or ethnic origin, religion, disability, gender, age, nationality, veteran status, or sexual orientation/gender identity, or whose primary purpose is inciting hatred on the basis of these core characteristics. This can be a delicate balancing act, but if the primary purpose is to attack a protected group, the content crosses the line.

Vii. Threats

Things like predatory behavior, stalking, threats, harassment, intimidation, invading privacy, revealing other people’s personal information, and inciting others to commit violent acts or to violate the Terms of Use are taken very seriously. Anyone caught doing these things may be permanently banned from DXBsouq.

Viii. Spam, misleading metadata, and scams

Everyone hates spam. Don’t create misleading descriptions, tags, titles, or thumbnails in order to increase views. It’s not okay to post large amounts of untargeted, unwanted or repetitive content, including comments and private messages.


By signing up for the DXBsouq Stores service (“Service”) or any of the services of DXBsouq Stores Inc. (“DXBsouq Stores”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”). The Services offered by DXBsouq Stores under the Terms of Service include various products and services to help you create and manage a retail store, an online store (“Online Services”). Any new features or tools which are added to the current Service shall be also subject to the Terms of Service. You can review the current version of the Terms of Service at any time at DXBsouq Stores reserves the right to update and change the Terms of Service by posting updates and changes to the DXBsouq Stores website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

 You must read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement and DXBsouq Stores’s Privacy Policy before you may become a DXBsouq Stores user. Please read the “Terms of Service” for the complete picture of your legal requirements. By using DXBsouq Stores or any DXBsouq Stores services, you are agreeing to these terms. Be sure to occasionally check back for updates.

This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

Account Terms

1.You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use this Service.

2.To access and use the Services, you must register for a DXBsouq Stores account (“Account”) by providing your full legal name, current address, phone number, a valid email address, and any other information indicated as required. DXBsouq Stores may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.

3.You acknowledge that DXBsouq Stores will use the email address you provide as the primary method for communication.

4.You are responsible for keeping your password secure. DXBsouq Stores cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.

5.You are responsible for all activity and content such as data, graphics, photos and links that is uploaded under your DXBsouq Stores Account (“Store Content”). You must not transmit any worms or viruses or any code of a destructive nature.


  1. A breach or violation of any term in the Terms of Service as determined in the sole discretion of DXBsouq Stores will result in an immediate termination of your services.


Don’t use DXBsouq Stores for anything illegal or transmit any harmful code. Remember that with any violation of these terms we will cancel your service.

If we need to reach you, we will send you an email.

You agree that you shall not post any information:


  1. a) that is false, inaccurate, or misleading;
  2. b) that infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  3. c) that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  4. d) that is or may reasonably be considered to be defamatory, libelous, hateful, profane, vulgar, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  5. e) that includes any pornographic content (including any sexually explicit pictures) or content on a product/topic that is reasonably likely to offend a person looking for information on that product/topic;
  6. f) for which you were compensated or granted any consideration by any third party;
  7. g) that includes any information (including personal information) that references addresses, email addresses, contact information, phone numbers or websites outside of the eBay Commerce Network; or
  8. h) that contains any computer viruses, worms Trojan horses, time bombs, cancelbots or other potentially damaging computer programs or files or may pose a threat to the proper technical operation of the system or to the security of other users or members or their information.
  9. Account Activation

1.Subject to section 2.2, the person signing up for the Service will be the contracting party (“Account Owner”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding account we may provide to the Account Owner in connection with the Service.

2.If you are signing up for the Service on behalf of your employer, your employer shall be the Account Owner. If you are signing up for the Service on behalf of your employer, then you represent and warrant that you have the authority to bind your employer to our Terms of Service.

3.You acknowledge that PayPal Checkout and/or DXBsouq Stores Payments will be your default payments gateway(s) and that it is your sole responsibility as the Account Owner to activate and maintain these accounts. If you do not wish to keep either of the payment accounts active, it is your responsibility to deactivate them.


The person signing up for the DXBsouq Stores Service is responsible for the account and is bound by these Terms of Service. If you signup on behalf of your employer, your employer owns the account and is also bound by our Terms of Service.

We automatically create accounts for you to accept payments. You are responsible for activating and deactivating these accounts.

Any domain you purchase through us will automatically renew unless you opt out.


  1. General Conditions

You must read, agree with and accept all of the terms and conditions contained in these Terms of Service and the Privacy Policy before you may become a member of DXBsouq Stores.

1.Technical support is only provided to paying Account holders and is only available via email.

2.The Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates without regard to principles of conflicts of laws. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of United Arab Emirates with respect to any dispute or claim arising out of or in connection with the Terms of Service.

3.If you do not agree to any changes to the Terms of Service, do not continue to use the Service.

4.You may not use the DXBsouq Stores service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of United Arab Emirates.

5.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by DXBsouq Stores.

6.You shall not purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use DXBsouq Stores or DXBsouq Stores trademarks and/or variations and misspellings thereof

7.Questions about the Terms of Service should be sent to

8.You understand that your Store Content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit Card information is always encrypted during transfer over networks.

9.You acknowledge and agree that your use of the Service, including information transmitted to or stored by DXBsouq Stores, is governed by its privacy policy at https://www.DXBsouq

10.The parties have required that the Terms of Service and all documents relating thereto be drawn up in English and Arabic.


The DXBsouq Stores service belongs to us. You are not allowed to rip it off or use it for any illegal or sketchy purpose.

If a dispute arises the issue will be dealt with in the law of United Arab Emirates.

Your content may be transferred unencrypted and may be altered, but credit card information is always encrypted.


  1. DXBsouq Stores Rights

1.We reserve the right to modify or terminate the Service for any reason, without notice at any time.

2.We reserve the right to refuse service to anyone for any reason at any time.

3.We may, but have no obligation to, remove Store Content and Accounts containing content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

4.Verbal or written abuse of any kind (including threats of abuse or retribution) of any DXBsouq Stores customer, DXBsouq Stores employee, member, or officer will result in immediate Account termination.

5.DXBsouq Stores does not pre-screen Store Content and it is in our sole discretion to refuse or remove any Store Content that is available via the Service.

6.We reserve the right to provide our services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that DXBsouq Stores employees and contractors may also be DXBsouq Stores customers/merchants and that they may compete with you, although they may not use your confidential information in doing so.

7.In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, etc.

8.DXBsouq Stores retains the right to determine, in our sole judgment, rightful Account ownership and transfer an Account to the rightful owner. If we are unable to reasonably determine the rightful Account owner, DXBsouq Stores reserves the right to temporarily disable an Account until resolution has been determined between the disputing parties.


We can modify, cancel or refuse the service at anytime.

In the event of an ownership dispute over a DXBsouq Stores account, we can freeze the account or transfer it to the rightful owner.


  1. Limitation of Liability

1.You expressly understand and agree that DXBsouq Stores shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.

2.In no event shall DXBsouq Stores or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or these Terms of Service (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, DXBsouq Stores partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

3.Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.

4.DXBsouq Stores does not warrant that the Service will be uninterrupted, timely, secure, or error-free.

5.DXBsouq Stores does not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

6.DXBsouq Stores does not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that any errors in the Service will be corrected.


We are not responsible if you break the law, breach this agreement or go against the rights of a third party, especially if you get sued.

Service is “as is” so it may have errors or interruptions and we provide no warranties.


  1. Waiver and Complete Agreement

The failure of DXBsouq Stores to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and DXBsouq Stores and govern your use of the Service, superseding any prior agreements between you and DXBsouq Stores (including, but not limited to, any prior versions of the Terms of Service).


If DXBsouq Stores chooses not to enforce any of these provisions at any time, it does not mean that they give up that right later.

These terms of service make up the agreement that applies to you. This means that any previous agreements between you and DXBsouq Stores don’t apply if they conflict with these terms.


  1. Intellectual Property and Customer Content

1.We do not claim any intellectual property rights over the material you provide to the DXBsouq Stores service. All material you upload remains yours. You can remove your DXBsouq Stores store at any time by deleting your Account.

2.By uploading Store Content, you agree: (a) to allow other internet users to view your Store Content; (b) to allow DXBsouq Stores to display and store your Store Content; and (c) that DXBsouq Stores can, at any time, review all the Store Content submitted by you to its Service.

3.You retain ownership over all Store Content that you upload to a DXBsouq Stores store; however, by making your store public, you agree to allow others to view your Store Content. You are responsible for compliance of Store Content with any applicable laws or regulations.

4.We will not disclose your confidential information to third parties, except as required in the course of providing our services. Confidential information includes any materials or information provided by you to us which is not publicly known. Confidential information does not include information that: (a) was in the public domain at the time we received it; (b) comes into the public domain after we received it through no fault of ours; (c) we received from someone other than you without breach of our or their confidentiality obligations; or (d) we are required by law to disclose.

5.DXBsouq Stores shall have the non-exclusive right and license to use the names, trademarks, service marks and logos associated with your store to promote the Service.


Anything you upload remains yours and your responsibility.


  1. Theme

1.You may modify the Theme to suit your store. DXBsouq Stores may add or modify the footer that refers to DXBsouq Stores at its discretion. DXBsouq Stores may modify the Theme where it contains, in our sole discretion, an element that may be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any person’s intellectual property, even if you received the Theme in that condition. DXBsouq Stores may modify the Theme to reflect technical changes and updates as required.

2.The intellectual property rights of the Theme remain the property of the designer. If you exceed the rights granted by your purchase of a Theme, the designer may take legal action against you, and DXBsouq Stores may take administrative action such as modifying your store or closing your store.

3.Technical support for a Theme is the responsibility of the designer, and DXBsouq Stores accepts no responsibility to provide such support. DXBsouq Stores may be able to help you contact the designer.

4.It is the responsibility of the user, and not DXBsouq Stores, to ensure that the installation of a new theme does not overwrite or damage the current or preexisting theme, or UI, of the user.


Feel free to modify our Theme, but respect that the designers own their Themes, so don’t infringe on their rights. For Theme-related problems, contact the designer. Note that Themes may disappear over time and are subject to change.


  1. Payment of Fees

1      A valid credit card is required for Accounts able to process orders using a live payment gateway. Accounts used for development purposes (unable to process orders using a live payment gateway) do not require a valid credit card.

2      Content posted on the Website that requires payment, whether by Credit Card through the website, or by check via a commercial contract is paid content (“Paid Content”) and must be paid for by the originator of the Paid Content.


For live payment gateways, a valid credit or debit card is required. No refunds.


  1. Cancellation and Termination

1   You may cancel your Account at anytime by emailing and then following the specific instructions indicated to you in DXBsouq Stores’s response.

2   Upon termination of the Services by either party for any reason:


  1. a) DXBsouq Stores will cease providing you with the Services and you will no longer be able to access your Account;
  2. b) unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any fees, pro rata or otherwise;
  3. c) any outstanding balance owed to DXBsouq Stores for your use of the Services through the effective date of such termination will immediately become due and payable in full and your store website will be taken offline.
  4. d) If at the date of termination of the Service, there are any outstanding fees owing by you, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.
  5. e) We reserve the right to modify or terminate the DXBsouq Stores Service or your Account for any reason, without notice at any time.
  6. f) Fraud: Without limiting any other remedies, DXBsouq Stores may suspend or terminate your Account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the Site.


To initiate a cancellation, email DXBsouq Stores will respond with specific information regarding the cancellation process for your account. Once cancellation is confirmed, domains purchased through DXBsouq Stores will no longer be automatically renewed. If you cancel in the middle of your billing cycle, you’ll have one last email invoice.

We may change or cancel your account at any time. Any fraud and we will suspend or cancel your account.


  1. Modifications to the Service and Prices

1.Prices for using the Services are subject to change upon 30 days notice from DXBsouq Stores. Such notice may be provided at any time by posting the changes to the DXBsouq Stores Site (DXBsouq or the administration menu of your DXBsouq Stores store via an announcement.

2.DXBsouq Stores reserves the right at any time, and from time to time, to modify or discontinue, the Service (or any part thereof) with or without notice.

3.DXBsouq Stores shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


We may change or discontinue the service at anytime, without liability.


  1. DMCA Notice and Takedown Procedure

DXBsouq Stores supports the protection of intellectual property and asks DXBsouq Stores merchants to do the same. It’s our policy to respond to all notices of alleged copyright infringement. If someone believes that one of our merchants is infringing their intellectual property rights, they can send a DMCA Notice to DXBsouq Stores’s designated agent using our form. Upon receiving a DMCA Notice, we may remove or disable access to the material claimed to be a copyright infringement. Once provided with a notice of takedown, the merchant can reply with a counter notification using our form if they object to the complaint. The original complainant has 14 business days after we receive a counter notification to seek a court order restraining the merchant from engaging in the infringing activity, otherwise we restore the material.


DXBsouq Stores respects intellectual property rights and you should too. If we receive a DMCA Notice, we may disable access or remove the allegedly infringing content from your website. If you don’t think the claim is valid, you can proceed with a counter notification.

If you believe one of our merchants is infringing your intellectual property rights, you can send DXBsouq Stores a DMCA Notice. We will expeditiously disable access or remove the content and notify the merchant. Be advised that we post all notices we receive.

Final notice:Paragraph

DXBsouq Stores is a service provider only. DXBsouq provides complete solution for creating online shops. DXBsouq is not responsible for:

 1.Goods and items shipping

2.Your payments if you are not using PayPal, Stripe. If payment is done through PayPal and Stripe your transaction is protected and money back guarantee.